All Noran Clinic Offices and Centers will be CLOSED on Monday, September 2nd in observance of Labor Day.
April 14, 2003
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Noran Clinic understands that your medical and health information is personal. Protecting your health information is important. We follow strict federal and state laws that require us to maintain the confidentiality of your health information.
How We Use Your Health Information:
When you receive care from Noran Clinic, we may use your health information for treating you, billing for services, and conducting our normal business known as health care operations. Examples of how we use your information include.
We keep records of the care and services provided to you. Health care providers use these records to deliver quality care to meet your needs. For example, your doctor may share your health information with another specialist who will assist in your treatment. Some health records, including confidential communications with a mental health professional and substance abuse records, may have additional restrictions for use and disclosure under state and federal law.
We keep billing records that include payment information and documentation of the services provided to you. Your information may be used to obtain payment from you, your insurance company, or other third party. We may also contact your insurance company to verify coverage for your care or to notify them of upcoming services that may need prior notice or approval. For example, we may disclose health information about the services provided to you to claim and obtain payment from your insurance company or Medicare.
Health Care Operations:
We use health information to improve the quality of care, train staff and students, provide customer service, manage costs, conduct required business duties, and make plans to better serve our community. For example, we may use your health information to evaluate the quality of treatment and services provided by our physician, nurses, and other health care workers.
Other Services We Provide:
We may also use your health information to:
Sharing Your Health Information:
There are situations when we are permitted or required to disclose health information without your signed authorization or notification. These situations are:
Authorization Required: the following uses and disclosures require a signed authorization: psychotherapy notes; marketing; sale of protected health information. All other uses and disclosures, not described in this notice, require your signed authorization. You may revoke your authorization at any time in writing unless Noran Clinic has already taken action in reliance on your authorization or the authorization was obtained as a condition of obtaining insurance coverage.
Our Privacy Responsibilities:
Noran Clinic is required by law to:
We reserve the right to make changes to this notice at any time and make the new privacy practices effective for all information we maintain. Current notices will be posted in Noran Clinic facilities and on our website, www.noranclinic.com. You may also request a copy of any notice from the Noran Clinic Administration Office.
Your Individual Rights:
You have the right to:
Requests marked with a star (*) must be made in writing. Contact the Noran Clinic Administration Office for the appropriate form for your request.
This notice describes the privacy practices of the Noran Neurological Clinic, P.A. (Noran Clinic). Noran Clinic includes clinic offices located in Blaine, Burnsville, Edina, Maplewood, Minneapolis,and Plymouth, and includes Minnesota Diagnostic Center facilities, as well as Noran Clinic employees and volunteers at those facilities. This notice also describes the privacy practices of affiliated providers while they are performing services in a Noran Clinic facility, unless they provide you with a notice of their specific privacy practices. Affiliated providers are not employed by Noran Clinic but are authorized to provide services to patients in a Noran Clinic facility.
If you would like further information about your privacy rights, are concerned that your privacy rights have been violated, or disagree with a decision that we made about access to your health information:
We will investigate all complaints and will not retaliate against you for filing a complaint. You may also file a written complaint with the Office of Civil Rights of the U.S. Department of Health and Human Services.